Frequently Asked Questions

We accept payments on Cash on Delivery (COD), GCASH, GRAB PAY and Debit / Credit cards via PAYMONGGO
Free! Free! Free! We are offering FREE Shipping to all of our products, so you do not need to worry about any expenses on your end!
Our Delivery time in Metro Manila is 1-3 Business days, and for Outside of Metro Manila 1-7 Business days.
Every item is subject to a meticulous quality control process. It will be shipped within 48 hours after you place your order.
Yes, via LALAMOVE or GRAB. Shipping fee to be shouldered by the buyer. Calamba, Laguna as pickup location.
18K PVD Gold Plated Stainless Steel which is the highest quality plating available. The chromium in stainless steel forms an invisible protective layer that prevents stainless steel from rusting, tarnishing, or changing colors. In this process, the main material is coated with real 18K Gold, making the gold color last for years given with proper care. In addition, the best quality pearls sourced from the waters of Asia, Cubic Zirconia Stones which is the best alternative to real diamonds because of its scratch-resistant feature.

• Put inside the box every after use.

• Avoid contact with chemicals, such as alcohol, perfume, lotion, etc.

• Avoid wearing in harsh conditions, like swimming in the beach or anything which requires heavy physical activity

• Wipe it using soft cloth

Yes, the gold color is designed to last for years if given the proper care. Please check our jewelry care tips to know more. It’s also hypoallergenic, perfect even for those with the most sensitive skin types.
We are sorry but STRICTLY NO CANCELLATION OF ORDERS.
We are sorry but STRICTLY NO CHANGING OF ORDERS
You must send us an unboxing video within 48 hours to be entitled to our replacement policy. It will serve as a proof that the items you received are indeed damaged or wrong. In any case, please send a message in our Facebook or Instagram page. You may also reach us via email at hello@estrellejewelry.com
NO, our items are not real gold. Therefore, it is not pawnable.