Return Policy

Conditions for Requesting a Return

You may return your order if the issue is reported within 48 hours from receipt date, if your concern falls under any of the ff. conditions:

1. Item are damaged and wrong
2. You must send us an unboxing video to be entitled to our return and exchange policy.

Return Options

You may choose one of the following return options:
1. R
eplacement only

Returns Process

To request to return an item, you may either:
1. You can send as a message to our Facebook Messenger
2. Or Email us at hello@estrellejewelry.com